SOLUTIONS

Real Connect
CUSTOMER EXPERIENCE

Our commitment to excellence is what drives us to provide only the best customer experience that our clients need. With the latest technology and field experts at our side, we continuously strive to improve our services for our clients to keep up with the ever-changing industry.

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CUSTOMER SUPPORT

Businesses face ever-increasing costs associated with hiring, training and staff management that put the squeeze on their operational efficiency. Real Connect offers you the chance to quickly scale up your business with highly skilled staff for an affordable price. We can also deliver high-accuracy solutions in various languages over several voice and non-voice channels.

LEAD GENERATION

Our software has the capability to discover prospects and recommend the leading interest points for every lead. This technology uses algorithms to mine connections between people, businesses and brands and determines potential customers.

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APPOINTMENT SETTING

We specialize in many techniques of lead generation like social media researching, targeting customers, reaching out through various modes and channels, negotiation, leveraging contacts, and network building. Because of our knowledge and techniques in pre-qualifying prospects, your business will experience improved efficiency and productivity, leading to higher sales and profits.

SALES & RETENTION

Keep your valued customers in close contact with our top-notch inbound and outbound call center services. With our modern communication platforms and tools that offer help desk, automated workflows, scripting and other features designed to maximize customer experience, you can always be there for your customers whenever they need you – a stepping stone to increase sales order and boost brand loyalty.

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VIRTUAL ASSISTANT

Allow yourself to focus on your business operations and be more productive. Our virtual assistant is an excellent and cost-effective way to perform clerical duties and other administrative assistance. Such as answering the telephone, setting appointments, returning of mails and calls, bookings and other minor administrative tasks.

CALL ANSWERED

Real Connect Call Center Inc. provides you an automated virtual answering service that can handle high call volume and is available 24/7. Supported by our latest technology, we can give your customers an outstanding experience. Our virtual answering system has an improved call response time and can accomplish tasks like call routing and screening, business greetings, voicemails and more so you can concentrate on operating your business.

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